Everything you need to know before getting started.
No. We configure the assistant and deliver the widget ready to install on your website.
It works for businesses that receive repeated questions, requests, appointments or reservations: restaurants, clinics, salons, academies, workshops and other services.
Usually less than 24 hours after we receive your complete business details.
You can request cancellation of the renewal according to the plan conditions and before the next billing period.
We send you a small code snippet that you simply paste into your website. It works with any platform: WordPress, Wix, Squarespace, plain HTML or any CMS.
Conversations are processed only to provide the service. We do not use customer data for advertising or our own model training. Some technical data or messages may be retained temporarily for security, support and service delivery, as described in our Privacy Policy. Velqia complies with GDPR.
The assistant stops being active at the end of the billing period. No penalties or additional charges.
You can send us the changes by email and we apply them in under 24h.
Yes. The assistant can respond in Spanish, English, German and Turkish depending on the language the customer uses.
Yes. You can try the demo assistant directly on the Demo page without signing up.
Basic covers frequent questions. Professional is recommended for requests, appointments or bookings. Business is for higher volume or advanced configuration.
You receive a form to send your business details. We use that information to configure your assistant and notify you when it is ready.
The annual plan is charged once per year. We show the monthly equivalent so you can compare easily.
Payments and invoices are handled through Stripe using the details available at checkout. If you need specific company billing details, contact us after payment so we can review it.
Right now Velqia works as an AI assistant for your website. WhatsApp and Instagram are on the roadmap, but the current product can already be used on your website today.
Yes. You can upgrade or change your plan at any time by contacting us at support@getvelqia.com.
Have another question? Write to us at support@getvelqia.com