⬇ Install Velqia as an app for quicker access.Install app
Assistant profile Still to complete: Special hours
Web assistant conversations128 / 10.000
Active planBusiness
Languages4 active
WhatsApp messages212 / 1.000
Main languageChoose the main language of the smart assistant.
ESENDETR
Pause assistantPause assistant on all channels
Stops replying automatically without disconnecting any channel. Pause everything at once or just one channel.
Pause on Web
Pause on Instagram
Pause on WhatsApp
Pause on Facebook
Automatic replies to filesWhat the assistant says when a customer sends photos, videos, voice notes, documents or a location. The assistant does not analyse the file: it only confirms you received it.
Photos Reply
Thank you! We have received your photo. Our team will review it as soon as possible.
DASHBOARD · Example data
Restaurante Ejemplo
⬇ Install Velqia as an app for quicker access.Install app
Assistant profile Still to complete: Special hours
Web assistant conversations128 / 10.000
Active planBusiness
Languages4 active
WhatsApp messages212 / 1.000
Incident statusTurn on if you want the assistant to collect incidents.
Accept incidents
Details the assistant must ask for
NameDateTimePhoneEmail
Do not confirm automaticallyThe assistant collects the request but does not confirm without review.
Allow cancellation/changesIf the customer provides their booking number.
Extra notes about bookings
Example: Bookings only until 8:00 pm.
Incident settingsIncident types the customer can choose when reporting a problem.
Allergen not flagged
Delete
Service delay
Delete
Wrong dish
Delete
DASHBOARD · Example data
Restaurante Ejemplo
⬇ Install Velqia as an app for quicker access.Install app
Assistant profile Still to complete: Special hours
Web assistant conversations128 / 10.000
Active planBusiness
Languages4 active
WhatsApp messages212 / 1.000
PREVIEW
Assistant previewSummary of the configured information.
▾
Visual previewThis is how the widget looks with your colours and welcome message.
WhatsApp, Instagram, Facebook, email and the web assistant all land in one place. The assistant handles the routine, and when a person is needed, you take over.
🤖The assistant replies to the usual questions, 24/7.
⏸Pause the assistant in a conversation and answer yourself.
✅Statuses and internal notes so nothing slips through.
You send us opening hours, services, FAQs and contact details.
3
We pre-configure your assistant with your business information. You then complete the final details (like services, prices or hours) from your dashboard.
4
We send you the code to install it on your website.
Choose the plan for your website
A smart assistant for your website, configured by our team. WhatsApp with the Business plan.
Save up to 16%
7-day free trialYou add your card, but nothing is charged for 7 days. Cancel before then and you pay nothing.
Velqia Basic
For businesses that want to answer frequent questions effortlessly.
39€/month
No lock-in · cancel anytime
✓1,000 conversations/month
(≈ 33/day — enough for most local businesses)
✓Smart widget for your website
✓1 main assistant language
✓Welcome message and custom FAQ
✓Business data, services, pricing and schedule
🔥 Most popular
Velqia Professional
The preferred plan for businesses that want to serve and attract clients.
79€/month
No lock-in · cancel anytime
✓4,000 conversations/month
(≈ 133/day — ideal for busy restaurants and salons)
✓Everything in Basic
✓Instagram and Facebook Assistant
✓4 languages (ES, EN, DE, TR)
✓Widget customisation (tone, theme and colours)
✓Booking and appointment intake
✓Secondary schedule, notes and additional info
Velqia Business
For businesses with higher traffic or needing advanced assistant control.
179€/month
No lock-in · cancel anytime
✓10,000 conversations/month
(≈ 330/day — for high-traffic businesses)
✓Everything in Professional
✓WhatsApp Assistant (up to 1,000 messages/month)
✓Unified Inbox included
✓Advanced bookings (groups, auto-confirm)
✓Internal instructions (private prompt)
✓Priority support and review
Velqia Connect
An assistant on your real WhatsApp Business number, built for freelancers and small businesses.
When you subscribe, you receive a form (your card is not charged until the 7-day trial ends). Your assistant is usually ready in under 48 hours after we receive complete details.
Service aimed at businesses and freelancers. View terms
If we can't configure your assistant correctly, we give you a full refund.
What each plan includes
Click each category to see the included features in detail
Basic
1,000 conv/month
8 features
Most popular
Professional
4,000 conv/month
23 features
Business
10,000 conv/month
32 features
Connect
300–1,000 msg/month
12 features
Buy with confidence
Velqia is designed so you can get started quickly, without complexity and with clear cancellation depending on the plan type.
✓
Secure payment with Stripe
Your payments are processed through Stripe, a secure and internationally recognized payment platform.
✓
Cancelable renewal
Monthly plan: no lock-in, cancel whenever you like (it ends when the month you already paid for is over). Annual plan: a 12-month contract that renews for another year unless you give 14 days notice before it ends.
✓
Usually ready in less than 48 h
After receiving your complete business details, we usually prepare your assistant in less than 48 hours.
✓
Email support
We help you during setup and with any technical questions related to the service.
🔒 GDPR · Providers with data protection safeguards